Refund policy

Return & Refund Policy

Last updated: July 12, 2026

At Everythingin1k.shop, we want you to be happy with your purchase. Please read our return and refund policy carefully before placing an order.

1. Payment Mode

We currently accept prepaid orders only. Cash on Delivery (COD) is not available.

2. Unboxing Video Requirement

To be eligible for any return, replacement, or refund claim, you must record a clear, unedited unboxing video starting from the sealed package and continuing until the product is fully unboxed. This video is mandatory proof for:

  • Damaged product
  • Defective/faulty product
  • Wrong product received
  • Missing items

Return requests without a valid unboxing video will not be accepted.

3. Return Eligibility & Charges

a) Wrong or Defective Product (Our Fault)

If you receive a wrong item or a defective/damaged product, you are eligible for a free return.

  • Return shipping charges will be borne by us (Everythingin1k.shop)
  • A replacement or full refund will be issued once the returned product is received and verified

b) Change of Mind (Customer's Choice)

If you wish to return the product simply because you changed your mind, after the order has been shipped:

  • The return is subject to approval
  • Return shipping charges will be borne by the customer
  • The product must be unused, unwashed, and in original packaging with all tags/accessories intact

4. Return Window

Return requests must be raised within 8 days of delivery. Please contact us as soon as possible if there's an issue with your order.

5. How to Raise a Return Request

  1. Email us at sonystores2349128@gmail.com with your order number, unboxing video, and reason for return
  2. WhatsApp us at +91 7235963137 with your order number, unboxing video, and reason for return
  3. Our team will review and confirm return eligibility within [X business days]
  4. Once approved, we'll share pickup/return shipping instructions

6. Refund Process

  • Refunds are issued to the original payment method once the returned product is received and inspected
  • Refunds will be processed after the returned product has been received and inspected. Once approved, the refund will be issued to the original payment method within 5–7 business days.
  • In case of defective/wrong product, you may choose a replacement instead of a refund, subject to stock availability

7. Non-Returnable Cases

We may reject a return request if:

  • No unboxing video is provided
  • The product shows signs of use, damage caused by the customer, or missing parts
  • The return request is raised after the return window has closed

8. Contact Us

For any return or refund queries, reach out to:

Everythingin1k Owner: Gyanendra Soni Email: sonystores2349128@gmail.com Website: www.everythingin1k.in
WhatsApp Number: +91 7235963137